FAQ's
Have questions? We have answers.
Donations
Where do you offer free pickup service?
Where do you offer free pickup service?
We offer a home pick-up service in Ventura, Los Angeles, Orange, and San Diego counties. We can also arrange special services for larger donations anywhere in California. Please Contact Us for more information.
I need help packing my books, is that possible?
I need help packing my books, is that possible?
Yes! Our drivers can help box and pack your books. Just Contact Us and mention that in your submission.
Do you provide boxes?
Do you provide boxes?
Yes! We provide boxes for pick up services. Let u know how many you need when you Contact Us.
When are you available to pick up my donations?
When are you available to pick up my donations?
We have trucks on the road Monday through Friday, 9am-5pm. Contact Us for current availability.
Who benefits from my donation?
Who benefits from my donation?
Current partners include the Santa Monica Education Foundation.
What do you do with the books?
What do you do with the books?
The books are sold on a variety of online marketplaces and at our stores. We also re-donate children's books that have been sorted and are in excellent condition to local hospitals, schools and other institutions that are in need of good reading material. Books that are damaged or in poor condition will be responsibly recycled.
What type of books and media do you accept?
What type of books and media do you accept?
For the most part we accept all books, CDs and DVDs with the exception of encyclopedia sets, magazines, yellow pages, outdated textbooks, Law Journals, VHS and severely damaged books. Below is a list of subjects that will raise the most money for the organization.
- All Nonfiction & Current Popular Fiction
- Military
- Antiques & Collectibles
- Art, Architecture & Photography
- Engineering
- Native American History
- Regional History
- Theology
- Music Books
- New Age & Alternative Beliefs
- Philosophy
- Reference
- Sciences- From Archeology to Zoology
- Social Sciences
- Books on Guns, Knifes and other Weapons
- Books on Planes, Trains & Automobiles
- Textbooks (copyright 2011 or newer)
Where can I donate my books?
Where can I donate my books?
Click Here to view a map of current drop-off locations.
Collection Bins
How often are the collection bins emptied?
How often are the collection bins emptied?
Our trucks are on the road five days a week picking up books from homes and servicing collection bins. We pride ourselves on keeping the area around the containers clean and tidy. Our drivers will take away everything found around the bins and inspect the containers when they are emptied. Any containers that are damaged or show signs of vandalism are promptly repaired or replaced to maintain our professional image. To report a problem with a container please Contact Us.
Why should we allow a collection bin on our property?
Why should we allow a collection bin on our property?
It is very obvious that many people are concerned with our environment and want to donate their books rather than throw them away. There are very few locations in California that accept used books. You can give people in your community the opportunity to recycle where they shop. We take care of the placement, maintenance and management. Our bins are attractive, well kept, and always neat and clean. They occupy less than one parking space. They are fully insured and serviced as often as necessary to maintain a neat and orderly appearance. Our drivers are well trained, efficient and professional. We are never more than a phone call away.
What size are the outdoor collection bins?
What size are the outdoor collection bins?
The bins are similar in size to the shoe and clothing bins seen around town. They are 36" x 36" x 70" and weigh about 200lbs. empty.
Where is the best location to place a collection bin?
Where is the best location to place a collection bin?
Collection bins do very well in high traffic, very visible locations with room for people to drive up and drop their books off.
The bin is full or damaged, who should I contact?
The bin is full or damaged, who should I contact?
Reach out on the Contact Us page and let us know if you have any problems with your bins!
I would like to host a bin, how can I do that?
I would like to host a bin, how can I do that?
Thank you! We would love to host a bin at your location. Contact Us for additional details on how we can make that happen.